Terms and Conditions
Effective Date: 12/31/25
Welcome to The DDS Pros website (“Website”). By accessing, browsing, or purchasing from this Website, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with any part of these Terms, you should not use this Website.

1. Use of Website
This Website is intended for use by licensed dental professionals, dental practices, and authorized purchasers. By using this Website, you represent that you are legally permitted to purchase dental instruments and related products.
You agree not to use this Website for any unlawful purpose or in a way that could damage, disable, or impair the Website or interfere with any other party’s use.

2. Products & Product Information
The DDS Pros manufactures and sells professional dental instruments and related products. All product descriptions, specifications, and images are provided for informational purposes only and are subject to change without notice.
We make every effort to ensure accuracy; however, we do not warrant that product descriptions or other content are error-free, complete, or current.

3. Orders & Payment
All orders placed through the Website are subject to acceptance by The DDS Pros. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud.
Prices are subject to change without notice. Payment must be received in full prior to shipment.

4. Shipping Policy

• Free shipping is offered within the Continental United States.

• Additional shipping fees apply for orders shipped outside the Continental United States, including Alaska, Hawaii, U.S. territories, and international destinations.

• All shipments are sent via UPS.

• Standard delivery is estimated at 5–7 business days from the date of purchase.

• Expedited shipping is available for an additional fee upon request.

Delivery times are estimates and not guaranteed. The DDS Pros is not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

5. Risk of Loss
Risk of loss and title for products pass to the customer upon delivery to the carrier.

6. Warranty & Guarantee
The DDS Pros stands behind the quality and craftsmanship of its products. We offer a competitive and flexible warranty designed to ensure customer satisfaction.
Warranty coverage does not extend to:

• Normal wear and tear

• Improper use, abuse, or misuse

• Unauthorized modifications or repairs

• Damage caused by improper sterilization or handling

Warranty terms may vary by product. Please refer to the specific product page or contact customer support for warranty details.

7. Returns & Exchanges
Due to the professional and medical nature of our products:

• Returns are not accepted unless explicitly stated otherwise.

• Exchanges may be offered at the discretion of The DDS Pros in the event of a verified defect or manufacturing issue.

All requests must be submitted within a reasonable time frame and may require proof of purchase and product evaluation.

8. Limitation of Liability
To the fullest extent permitted by law, The DDS Pros shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our products or Website.
Our total liability for any claim shall not exceed the purchase price of the product giving rise to the claim.

9. Professional Disclaimer
Products sold by The DDS Pros are intended for use by trained dental professionals only. We are not responsible for outcomes resulting from improper clinical use, lack of training, or failure to follow standard dental protocols.

10. Intellectual Property
All content on this Website, including text, images, logos, product designs, and graphics, is the property of The DDS Pros and may not be copied, reproduced, or distributed without written permission.

11. Privacy Policy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the state in which The DDS Pros operates, without regard to conflict of law principles.

13. Changes to Terms
The DDS Pros reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Website after changes are posted constitutes acceptance of those changes.

14. Contact Information
For questions regarding these Terms and Conditions, shipping, warranty, or orders, please contact The DDS Pros customer support team.